privacy policy

privacy policy

Our website respects your privacy and strives to protect your personal data.


This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures we have in place to safeguard your information. Finally, this policy details the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting this website directly or through another site, you agree to the practices described in this policy.


Protecting your data is very important to us. Therefore, your name and other information relating to you are used only as described in this Privacy Policy. We will collect information only when necessary or directly relevant to our dealings with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.


You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit and is only revealed if you have a personal account on the site, which you access using a username and password.

 

1 - The data we collect:

We may need to collect your information if you wish to place an order for an item from our website.


We collect, store, and process your data necessary to process your purchase from our website, to address any potential claims that may arise later, and to provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to process your requests and to provide you with the services and information offered on our website that you have requested. Furthermore, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit website downloads, to identify website visitors, and to develop and personalize website page designs and/or content for users.

We conduct various demographic studies and send you relevant or requested information, such as details about products and services, provided you have not objected to being contacted about them. We may also contact you via email to provide further details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt out at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order to you (for example, the delivery person or supplier).

We may store details of your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account, you can view information and details of your past and upcoming orders. You can also manage your address details. You are required to maintain strict confidentiality regarding your personal data and not disclose it to any unauthorized third party. We are not liable for any misuse of passwords unless such misuse is due to our own error.

Other uses of your personal information

We may use your personal information for surveys and market research, with your consent, for statistical purposes, while ensuring its complete confidentiality. You have the right to withdraw your consent at any time. We do not share any responses with any third party. Your email address will only be disclosed if you choose to participate in competitions. We keep survey responses completely separate from your personal email address.

We may send you information about us, our website or other websites, our products, sales, special offers, newsletters, and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email we send you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you if any information is unclear.

We may use some data, while maintaining full privacy and confidentiality on the site, for other purposes, including verifying users' locations and tracking their visits to the site or links in emails they subscribed to, and providing this anonymized data, which does not allow for your actual personal identification, to third parties such as publishers. However, this data will not lead to your personal identification (because it is anonymized).

Competitions

For any competition, we use the data to notify the winners and to advertise our offers. You can find more details about the terms and conditions of entry for each individual competition.

Other parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions related to your business, in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, collect payments from you, use the information for statistical and marketing research purposes, or assist our customer service team. We may also need to share information with a third party for fraud protection purposes.

To reduce credit risk. In the event that our company or part of it is sold, we may be required to transfer our databases, which include your personal information. Except as otherwise provided in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent unless necessary for the purposes set out in this Privacy Policy, or if required to do so by law. The website may contain third-party advertisements, links to other websites, or frames from other websites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other websites, nor are we responsible to any third party to whom we transfer your data in accordance with this Privacy Policy.

 

2 –  (COOKIES)

Accepting cookies is not a requirement for visiting the site. However, please note that the site's shopping cart functions and ordering items cannot be done without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used

 Cookies are used to detect your Internet Protocol (IP) address, saving you time when you are on or about to visit the site. We use cookies to ensure your comfort while browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example, for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. Please be assured that our use of cookies does not involve any This website does not collect personal or private information and is virus-free. It uses Google Analytics, a web analytics service provided by Google. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website. Google may also collect and share information with website operators about website activity and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if that third party processes the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that you may not be able to use the full functionality of this website if you do so. By using this website, you consent to Google using your data as described. And the purposes detailed above.

 

3- Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through the website, we store your personal information on a database within a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption.، Like Secure Sockets Layer (SSL), this makes it difficult for any intruder to decrypt your information, although we cannot guarantee 100% security. We strongly advise against sending all your credit or debit card details when communicating with us electronically and without encryption. We have physical, electronic, and procedural safeguards in place for the collection, storage, and disclosure of your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.

 

4 – Customer rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously provided to us. You also have the right to request that we correct any errors in your personal data, free of charge. Furthermore, you have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.